Zero Foxtrot Reviews
Based on 7 customer reviews and online research, zerofoxtrot.com has a consumer rating of 2.7 out of 5 stars, indicating that most customers are generally satisfied with Zero Foxtrot.
5 Stars(2)
0%
4 Stars(0)
0%
3 Stars(1)
0%
2 Stars(2)
0%
1 Star(2)
0%
How would you rate Zero Foxtrot?
Customer Reviews (7)
Very happy with the shirts! But I was disappointed to find out that the products I ordered went heavily on sale within a couple days of ordering them. I reached out to customer service to see if there is any credit I can get for future orders to be compensated for the difference… Their response:
“We usually have no problem going above and beyond for our supporters, however, we are unable to break our policy and honor sale prices for purchases not made during the active sale. We sincerely apologize again for the inconvenience. Please let us know if there is anything else we can help you with. Have a great day!”
That’s all fine and good but I am a supporter who purchased product that hasn’t even been sent out yet. I purchased two separate orders within a couple days of each other. I was never notified about an upcoming 65% off sale. I guess my support for their company/product isn’t enough to go “Above and Beyond” for?? Very disappointing. I’ll be thinking twice before another purchase from them.
There are plenty of other companies who will really stand behind their products and customers.
Absolute terrible customer service & shipping charges are over the top.
Will never do business with this mob again, will stick to brands I know here in Australia.
Still waiting to be shipped to my address since January 18th, very disappointed.
Love their gear and their designs. By far one of my favorite T-shirt companies. I will continue to support this company. Keep the awesome designs coming.
Ordered for my boyfriend for Christmas on December 18th it’s now January 22nd. Shipped from Texas and says it’s still in Texas. Spent over $100 in product. Wasn’t able to use the discount code because of my location. Just over all disappointments from this company, because the items they sell seem to be very nice.
This company has amazing products. They do not ship in a time like it says and they use a way where it bounces all over for weeks before getting to you. Customer service takes way too much time to reply and answers are very generic and uninformative. Still waiting on something I ordered in November
Ordered package for Christmas present on November 24th and still haven’t received it. They probably should figure out how to get packages to their paying customers.
What’s not to love about this company, I have so many T-shirt’s I have lost count.
Each one has a quality designed print that looks amazing.
I also have a range of other items from them including flags, notebooks, coins and a wind proof jacket all of which I love and use on a regular basis.
Their Instagram account is on point giving extremely detailed background stories to their posts on events in conflicts gone by and heroic actions by individuals that have gone above and beyond!
Got a Question?
Ask a question and get answers from others!